Frequently Asked Questions/My Account

Purchasers with tax-exempt status must provide N & N AVIATION, INC. with a copy of a state resale certificate, an exemption certificate, or other acceptable proof of your exempt status in the state to which the items will be shipped. See detailed instructions below.

Important: Please, note that you will need to contact us after placing each order to ensure that you are refunded any tax charged on your purchase.

To submit your documentation:

1. Place your order through The ToolStore or by speaking to one of our customer service agents. After you’ve received your shipment confirmation, please submit your documentation  by fax to (786) 746‑6565. Please mark your fax with ‘Attn: N & N Tax Exempt’.
2. Alternatively, you can scan your certificate and send it to us at [email protected]. Please include ‘Tax Exemption Request’ in your email’s subject line.
3. In either case, please include the following with your documentation:
   1. Your order number
   2. Your email address
   3. The name of the organization that purchased the items
4. After your documents have been processed and accepted, you will receive a refund in the amount of the tax charged.